CBM of America
Lead Installer
Preface:
CBM of America, LLC. is committed to building a communications technology solutions company consisting of innovative, dedicated, and passionate professionals who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product and every service on time with the highest quality possible. To build a company that always keeps its promises.
Summary:
The Lead Installer will be required to perform all intermediate and advanced installation work activities. The Lead Installer will have a team of installers assigned to him for various projects and will be required to take on a team leadership role. The Lead Installer should have a clear understanding of all Installation and Quality Standards contained in GR-1275 and NSTD119 Standards, as well as specific CBMA and customer local requirements.
Duties and Responsibilities:
- Work with minimum supervision and be certified in Skill levels 1, 2, and 3.
- The Lead Installer will provide work assignments for and leadership to the Level 1, 2, 3, and 4 installers that areassigned to him/her.
- Input job status, issues, and requests, and all-expense-related information into the Project Management platform.
- Reconcile materials for sales orders using web-based inventory control forms.
- Understand the scope of work and customer expectations, as well as the profitability objectives and timeframes.
- Control all on-site aspects of the job and work closely with the Installation Supervisor or Project Manager toensure customer satisfaction.
- Understand the scope of work of the job as well as the efficiency expectations given by the Installation Supervisoror Project Manager.
- Interface directly with the Installation Supervisor or Project Manager and the Engineering Department to resolve anyorder issues. Correct job specifications, drawings, documentation, and record all changes in the ProjectManagement platform.
- Maintain tools assigned to the job as well as monitor tool calibration requirements.
- Perform hardware testing, such as power verification, device provisioning, and system tests.
- Responsible for all work meeting all customer standards.
- Meet or exceed customer and internal documented acceptable levels of quality.
Credentials and Experience:
- Requires a minimum of 5 years of Data Center/PoP/CO installation experience.
Knowledge, Skills, and Abilities:
- The Lead Installer should have a minimum of 5 years of Data Center/PoP/CO installation experience.
- Should possess good leadership skills.
- Should possess a good mechanical aptitude.
- Should possess a good knowledge of basic power tools.
- Should have the ability to adapt to various work environments.
- Should have good knowledge of optical routing equipment installations.
- Should have good knowledge of fiber optic cable installation & testing practices.
- Should have good knowledge of AC/DC power.
- Should have good knowledge of infrastructure installation work (equipment racks, cable racks, and fiber duct, etc.).
- Proficiency in Word, Excel, PowerPoint, and the Internet; must be adept at learning different computer programsand business systems.
- Must have clean driving and criminal records, and successfully pass a drug test.
- Test equipment, tools, and materials used in construction, installation, troubleshooting, maintenance, and repair oftelecommunications systems and equipment.
Special Requirements:
- Due to the nature of our Customers’ requirements, work schedules and hours of operation are dynamic. The LeadTechnician must be able to adjust to varying work schedules, which may include all work shifts.
- Some installers will be expected to travel periodically to work locations outside of the commutable area.
- Travel up to 100%. Installers may be expected to travel periodically to work locations outside of the commutable area
Physical Demands:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee will be required to use his/her hands 50% of the time to type, write, and handle paperwork.
- The employee will be required to climb and work off ladders.
- The employee will be required to work under raised floors.
- The employee will be required to cut and drill metal and concrete.
- The employee must be able to distinguish between different colors.
- The employee will be riding in a company vehicle to and from customer sites, sitting at a desk 10% of the time, walking between offices and other work areas from time to time, and working in tight spaces that includecomputer network infrastructure.
- The employee may, from time to time, be required to lift weights (i.e., paper boxes and installation materials) up to50 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Close vision (clear vision at 20 inches or less) is generally required, as the employee will be working at a computer, working with files & paperwork, working with tools, and working onspecialized computer & networking devices.
- While performing the duties of this job, the employee is regularly required to sit; talk or hear, both in person andby telephone; use hands to finger, handle, and feel computers and standard business equipment; and reach withhands and arms. The employee is frequently required to stand and walk; stoop, kneel, crouch, and crawl; andclimb and balance in high, precarious places.
Work Environment:
- The work environment can consist of a customer data center, central office, warehouse, computer networking oroffice network setting.
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The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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EEOC Statement: CBM is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
CBM of America | 1-800-881-8202 | careers@cbmusa.com | www.cbmusa.com