CBM of America | 1-800-881-8202 | careers@cbmusa.com | www.cbmusa.com
Lead Installer
Preface:
CBM of America, LLC. is committed to building a communications technology solutions company consisting of innovative, dedicated, and passionate professionals, who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product, and every service, on time with the highest quality possible. To build a company that always keeps its promises.
Summary:
The Lead Installer will be required to perform all intermediate and advanced installation work activities. The Lead Installer will have a team of installers assigned to him for various projects and will be required to take on a team leadership role, The Lead Installer should have a clear understanding of all Installation and Quality Standards contained in GR-1275 and NSTD119 Standards as well as specific CBMA and customer local requirements.
Duties and Responsibilities:
âWork with minimum supervision and be certified in Skill levels 1, 2, and 3.
âThe Lead Installer will provide work assignments for and leadership to the Level 1, 2,3, and 4 installers that are assigned to him/her.
âInput job status, issues requests, and all-expense-related information into the Project Management platform.
âReconcile materials for sales orders using web-based inventory control forms.
âUnderstand the scope of work and customer expectations as well as the profitability objectives and timeframes.
âControl all on-site aspects of the job and work closely with the Installation Supervisor or Project Manager to ensure customer satisfaction.
âUnderstand the scope of work of the job as well as the efficiency expectations given by the Installation Supervisor or Project Manager.
âInterface directly with the Installation Supervisor or Project Manager and Engineering Department to resolve any order issues. Correct job specifications, drawings, and documentation and record all changes in the project management platform.
âMaintain tools assigned to the job as well as monitor tool calibration requirements.
âPerform hardware testing, such as power verification, device provisioning, and system tests.
âResponsible for all work meeting all customer standards.
âMeet or exceed customer and internal documented acceptable levels of quality.
Credentials and Experience:
âRequires a minimum of 5 years of Data Center/PoP/CO installation experience.
Knowledge, Skills, and Abilities:
âThe Lead Installer should have a minimum of 5 years of Data Center/PoP/CO installation experience.
âShould possess good leadership skills.
âShould possess a good mechanical aptitude.
âShould possess a good knowledge of basic power tools.
âShould have the ability to adapt to various work environments.
âShould have good knowledge of optical routing equipment installations.
âShould have good knowledge of fiber optic cable installation & testing practices.
CBM of America | 1-800-881-8202 | careers@cbmusa.com | www.cbmusa.com
âShould have good knowledge of AC/DC power.
âShould have good knowledge of infrastructure installation work (equipment racks, cable racks fiber ducts, etc.).
âProficiency in Word, Excel, PowerPoint, and the Internet; must be adept at learning different computer programs and business systems.
âMust have clean driving and criminal records and successfully pass a drug test.
âTest equipment, tools, and materials used in the construction, installation, troubleshooting, maintenance, and repair of telecommunications systems and equipment.
Special Requirements:
âDue to the nature of our Customers’ requirements work schedules and hours of operation are dynamic. The LeadTechnician must be able to adjust to varying work schedules which may include all work shifts.
âSome installers will be expected to travel periodically to work locations outside of commutable areas.
âSpecial Operations Installers – 100% travel is required.
Physical Demands:
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
âThe employee will be required to use his/her hands 50% of the time to type, write, and handle paperwork.
âThe employee will be required to climb and work off of ladders.
âThe employee will be required to work under raised floors.
âThe employee will be required to cut and drill metal and concrete.
âThe employee must be able to distinguish between different colors.
âThe employee will be possibly riding in a company vehicle to and from customer sites, sitting at a desk 10% of the time walking between offices and other work areas from time to time, and working in tight spaces that include computer network infrastructure.
âThe employee may, from time to time, be required to lift weight (i.e., paper boxes and installation materials) up to 50 pounds.
âSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Close vision (clear vision at 20 inches or less) is generally required, as the employee will be working at a computer, working with files & paperwork, working with tools, and working on specialized computer & networking devices.
âWhile performing the duties of this job, the employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle, and feel computers and standard business equipment; and reach with hands and arms. The employee is frequently required to stand and walk; stoop, kneel, crouch, and crawl; and climb and balance in high precarious places.
Work Environment:
âThe work environment can consist of a customer data center, central office, warehouse, computer networking, or office network setting.
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The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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EEOC Statement: CBM is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
CBM of America | 1-800-881-8202 | careers@cbmusa.com | www.cbmusa.com